These Portugal in Full Color Terms and Conditions (“Trip Terms”) are part of your booking agreement with Jess Peterman LLC, doing business as Jess Peterman Travel. They supplement Jess Peterman Travel’s separately accepted Client Terms & Conditions. The traveler who submits the booking form confirms that each traveler listed on the reservation has authorized that person to accept these Trip Terms on their behalf. Please read these Trip Terms and the Client Terms before submitting a deposit.

1. Parties, Supplier and Advisor Role

This agreement is between Jess Peterman LLC, doing business as Jess Peterman Travel (the “Advisor”), and the traveler or travelers listed on the reservation (the “Traveler”). Jess Peterman Travel is an independent affiliate of WorldVia Travel Network.

The Advisor serves as the seller of travel, booking coordinator and group host for Portugal in Full Color. Deambular100Pressas, LDA, doing business as HeavenWood Travel, is the Portugal ground operator providing or arranging the accommodations, transportation, tours, guides and other land services. Hotels, transportation providers, guides, activity operators and other companies are independent third-party suppliers.

The Advisor does not own, operate or control the independent suppliers. Each supplier remains responsible for its own services, personnel, equipment, acts and omissions. Applicable supplier terms provided or made available to the Traveler before the related payment also apply to the services that supplier provides. Nothing in this agreement limits responsibility imposed on the Advisor by law for the Advisor’s own acts or omissions.

The Advisor’s role as host and organizer is to coordinate and facilitate the overall group experience, arrange travel services through independent third-party suppliers, provide trip information and communications, facilitate included group activities and serve as a liaison with applicable suppliers. The Advisor does not supervise or control each participant’s personal decisions, conduct or actions.

The Advisor intends to host the trip personally. Illness, emergency or circumstances beyond the Advisor’s reasonable control may require a substitute host or may prevent the Advisor from traveling. The Advisor may appoint a reasonable substitute host or local representative when necessary. The trip may continue in that event and a host change alone does not create a right to a refund.

Each Traveler remains responsible for their own luggage, travel documents, valuables, electronics and other personal property. The Advisor is not responsible for lost, stolen, damaged or misplaced personal property except to the extent liability cannot lawfully be excluded.

2. Price, Payment Schedule and Confirmation

Trip price

• Double occupancy: $7,750 per traveler
• Single occupancy: $9,750 per traveler, subject to availability

Prices are in U.S. dollars and include only the items stated on the booking page and itinerary. International airfare and items listed as not included are additional. After the Advisor accepts the reservation and deposit, the base trip price will not change unless the Traveler requests a change, accepts revised terms in writing or a government or supplier imposes a new tax or mandatory fee that was not included in the original price.

Payment schedule

• Reservation deposit: $1,200 per traveler due at booking
• First payment: $3,275 per traveler due December 15, 2026
• Final payment: $3,275 per traveler due May 14, 2027

The $2,000 single-occupancy supplement is due with the final payment unless the Traveler’s invoice states otherwise.

A Traveler booking after a payment deadline must pay the deposit and all installments then due. A reservation is not confirmed until the Advisor receives and accepts the completed booking form and required payment then confirms the reservation in writing. Space is first-come, first-served.

Failure to pay by a stated deadline may result in cancellation without further notice. The cancellation policy below will apply.

Each payment requires a separate payment authorization. A general authorization in a booking form does not authorize future charges.

3. Minimum Enrollment

This trip requires at least eight guests who have submitted accepted booking forms and deposits by February 8, 2027. The trip is not guaranteed to operate until the Advisor confirms that the minimum has been met or elects in writing to operate with fewer guests.

If the minimum is not met by February 8, 2027, the Advisor may cancel the trip. If the Advisor cancels solely for that reason, the Advisor will refund trip payments received for the canceled reservation. The Advisor is not responsible for airfare, hotels or other arrangements purchased separately.

If later Traveler cancellations reduce the group below eight, the Advisor may continue the trip, make reasonable itinerary adjustments, offer revised pricing or cancel the trip. A price increase will not apply to a remaining Traveler unless that Traveler accepts it in writing. Any cancellation or refund will follow these terms, applicable supplier terms and Washington law.

4. Traveler Cancellation, Changes and Unused Services

Cancellation requests must be sent in writing to jess@jesspeterman.com. A cancellation becomes effective when the Advisor receives the written request.

This is a hosted small-group trip with limited capacity, advance planning, fixed and shared group expenses, supplier commitments and costs that may be incurred or allocated before departure. When a space is reserved, the Advisor also commits professional time and business capacity to the group and may lose the ability to replace a canceling Traveler or spread fixed group costs across the originally anticipated number of participants. The nature and amount of those losses can be difficult to determine when the reservation is made. The parties therefore agree that the nonrefundable-payment policy is intended to allocate the financial risk of a Traveler cancellation and protect the Trip’s ability to operate, not to impose a punitive charge.

The nonrefundable policy applies regardless of the reason for cancellation, including illness, injury, medical concerns, family circumstances, work conflicts, schedule changes, airline disruptions, weather, government advisories, fear of travel, financial hardship or changes in personal plans, except to the extent applicable law requires otherwise.

No double recovery. The general $500 Advisor cancellation service fee in Jess Peterman Travel’s Client Terms & Conditions will not be added on top of amounts validly retained under this Trip-specific nonrefundable-payment policy. The $250 administrative fee stated below applies only to an approved name substitution or material reservation change and replaces any overlapping general rescheduling fee for that same change.

Fallback if the nonrefundable-payment provision is limited. If a court, arbitrator or applicable law determines that all or part of the nonrefundable-payment provision cannot be enforced as written, the parties intend the provision to be enforced to the maximum extent permitted by law. Without allowing duplicate recovery, the Advisor may retain or recover, to the extent legally permitted: (a) the nonrefundable Trip Deposit; (b) disclosed nonrefundable supplier deposits, cancellation penalties, ticket costs and other committed supplier amounts attributable to the Traveler; (c) documented room-occupancy or group-pricing adjustments caused by the cancellation; (d) reasonable documented direct costs and losses attributable to the cancellation, including nonrecoverable fixed group costs reasonably allocated to the Traveler; and (e) the otherwise applicable $500 Advisor cancellation service fee under the Client Terms as an alternative fallback service fee only to the extent that fee is enforceable and has not already been recovered through another retained amount. Any amount legally due back to the Traveler after application of valid cancellation charges will be refunded in accordance with Section 14 and applicable law.

Supplier-specific nonrefundable conditions may apply to particular accommodations, admissions, transportation, activities or other services. When such conditions are known before the applicable funds are committed, they may also be disclosed in the booking page, invoice, payment authorization, itinerary or supplier documents. Supplier penalties are not added a second time when the same amount is already included in an amount validly retained under this Section.

No refund or credit will be issued for a no-show, late arrival, early departure or an included accommodation, transfer, meal, tour, activity or service the Traveler misses or chooses not to use after travel begins, except where applicable law or a supplier obligation requires otherwise.

Roommate cancellation

If one Traveler in a shared room cancels and no approved replacement is found, the remaining Traveler is responsible for any documented single-occupancy price adjustment caused by the cancellation. The remaining Traveler may instead cancel under the cancellation policy above.

Replacement travelers and booking changes

A Traveler may request a name substitution or reservation change. Approval is not guaranteed and depends on supplier rules, availability and timing. The Traveler is responsible for all price increases, supplier fees and a $250 Advisor administrative fee. No change or substitution is complete until the Advisor confirms it in writing.

Authorized payments and disputes

The Traveler agrees not to dispute an authorized payment solely because a disclosed cancellation policy or cancellation charge applies under these Trip Terms. This does not limit rights involving fraud, unauthorized charges, billing errors or another right that cannot legally be waived.

5. What the Trip Includes

• Eleven nights of hotel accommodations based on the occupancy selected
• Five nights at The Rebello in Porto and six nights at Hotel Pessoa in Lisbon, or reasonably comparable substitutes
• Daily breakfast and applicable city taxes at the group hotels
• Private arrival and departure airport transfers based on the trip schedule and submitted flight details
• Private group transportation included in the published itinerary
• Welcome reception with light bites and drinks
• Bottled water and a light snack on the Douro Valley day, the Porto-to-Lisbon transfer day and the Sintra day
• Tours, guides, admissions and experiences specifically listed as included in the final itinerary
• Gratuities for included guides, drivers, activities and hotel staff
• VAT included in the contracted package price

6. What the Trip Does Not Include

• International airfare
• Travel insurance
• Meals and drinks not listed as included
• Passport, ETIAS, visa or other entry-document costs
• Personal expenses, hotel incidentals and services not listed as included
• Optional tours or activities offered at an additional cost
• Transportation or other costs caused by independently booked flight changes, delays or cancellations

7. International Airfare and Airport Transfers

International airfare is not included. Travelers are responsible for booking flights into Porto Airport (OPO) for arrival on September 26, 2027 and home from Lisbon Airport (LIS) after the trip ends on October 7, 2027.

Do not purchase nonrefundable airfare until the Advisor confirms in writing that the trip will operate. Complete flight details must be submitted to jess@jesspeterman.com by July 6, 2027 so included airport transfers can be coordinated.

Airlines control their schedules, baggage handling and operations. The Advisor is not responsible for airline delays, cancellations, missed connections, schedule changes, denied boarding or baggage issues. A Traveler whose flight does not align with an included transfer because of a schedule change, delay or booking choice may need to arrange and pay for alternate transportation.

8. Passports, Entry Rules and Traveler Information

Each Traveler is responsible for obtaining and carrying a passport and all visas, travel authorizations and documents required by Portugal, any transit country and the Traveler’s airline. Requirements can change after booking.

Travelers should verify current requirements through official government sources. ETIAS may be required for eligible visa-exempt travelers by the travel date. The Advisor may share general reminders but does not guarantee entry requirements or a Traveler’s eligibility to enter or transit a country.

The Traveler must provide complete and accurate legal names, birth dates, passport information and emergency contacts by the requested deadlines. The Traveler must promptly review confirmations and travel documents and report any error. The Traveler is responsible for costs, delays or denied travel caused by inaccurate information, a delayed correction or missing, expired or insufficient documents.

The Traveler authorizes the Advisor to share reservation and contact information reasonably needed to arrange and administer the trip with WorldVia Travel Network, HeavenWood Travel, payment processors, the licensed insurance producer when a quote is requested and other applicable suppliers. Those parties may handle information under their own privacy policies and applicable law.

Personal information is handled in accordance with Jess Peterman Travel’s Privacy Policy. If a Traveler provides accessibility, mobility, dietary, medical-equipment or other information that constitutes consumer health data, that information is also handled in accordance with the Consumer Health Data Privacy Policy and any separate consent or authorization required by applicable law.

9. Health, Accessibility, Independent Time and Conduct

This adult trip includes hills, stairs, cobblestones, uneven surfaces and full sightseeing days. Each Traveler is responsible for reviewing the itinerary and deciding if the trip is appropriate for their abilities. Travelers should notify the Advisor before booking, or as soon as reasonably possible, of mobility, accessibility, dietary, medical-equipment or other assistance needs that may affect participation. A Traveler does not need to disclose a diagnosis unless the Traveler chooses to do so and the information is reasonably necessary for a requested accommodation or service.

The Advisor and suppliers will make reasonable efforts to communicate accommodation and dietary requests but cannot guarantee every request. Travelers with severe allergies or medical dietary requirements remain responsible for confirming ingredients and making safe choices.

The Advisor, trip host, guides and suppliers do not provide medical care, personal care or one-on-one mobility assistance. Travelers must comply with reasonable health and safety requirements imposed by governments or suppliers.

During free time or an activity, service or transportation arrangement not included in the confirmed itinerary, each Traveler is responsible for their choices, safety, transportation and costs. Providing information or a contact as a courtesy does not make an independently purchased service part of the trip. A Traveler who voluntarily leaves the group receives no refund for unused services and is responsible for arrangements and costs until rejoining the group.

Some scheduled experiences include alcohol. Travelers who choose to drink must do so responsibly and follow local law. The Advisor or a supplier may refuse alcohol service or activity participation when impairment creates a safety or conduct concern.

Travelers must follow local law and reasonable safety instructions and must treat other travelers, guides, staff and local communities respectfully. The Advisor may remove a Traveler from all or part of the Trip if the Advisor reasonably determines that the Traveler’s unlawful, threatening, harassing, discriminatory, dangerous, excessively intoxicated or materially disruptive conduct affects the group, another participant or the operation of the Trip. A Traveler removed for such conduct receives no refund for missed services and is responsible for additional transportation, lodging and other resulting costs, subject to applicable law.

9A. Group Schedule, Roommates and Participant Interactions

Portugal in Full Color is a hosted group experience attended by travelers who may not know one another before departure. Personalities, preferences, beliefs, habits and travel styles may differ. The Advisor does not guarantee compatibility, friendships, roommate compatibility, social relationships or any particular personal or emotional experience from participation in the Trip.

The Advisor is not responsible for disagreements, conflicts, misunderstandings or dissatisfaction arising from interactions between participants, except to the extent caused by the Advisor’s own legally actionable conduct.

Each Traveler is responsible for arriving on time and at the designated meeting location for scheduled transfers, tours, activities, meals and departures. The group may proceed as scheduled if a Traveler is late or fails to appear. A Traveler who misses a scheduled group service because of late arrival or failure to appear is responsible for any transportation or other costs needed to rejoin the group and is not entitled to a refund for the missed service.

9B. Medical Emergencies and Emergency Contacts

Each Traveler must provide accurate emergency-contact information before departure and should keep that information current.

If the Advisor reasonably believes immediate action is necessary during a medical emergency and the Traveler is unable to act for themselves, the Traveler authorizes the Advisor or trip host to contact emergency medical services, medical providers, the Traveler’s designated emergency contact, the Traveler’s travel-insurance or assistance provider and other appropriate emergency personnel as reasonably necessary to facilitate emergency response and travel-related logistics.

The Advisor may share information reasonably necessary for that emergency communication, including the Traveler’s identity, location, circumstances and information the Traveler previously provided for emergency or accommodation purposes, subject to applicable privacy and consumer-health-data law.

The Advisor is not a healthcare provider, healthcare agent, attorney-in-fact, guardian, fiduciary or medical decision-maker for any Traveler and has no authority or obligation to consent to, refuse or direct medical treatment. Medical decisions remain with the Traveler, the Traveler’s legally authorized representative and the applicable medical professionals.

The Traveler remains responsible for medical care, evacuation, repatriation, testing, isolation, lodging changes, transportation changes and other costs arising from illness, injury or a medical emergency. The Advisor is not responsible for the acts or omissions of medical providers, emergency responders, insurers, assistance companies or transportation providers.

10. Travel Insurance

Travel insurance is strongly recommended but is not required to purchase this trip. Trip payments are nonrefundable and a Traveler’s domestic health coverage may not cover care or evacuation outside the United States.

Travelers may purchase insurance from any provider. Coverage may include benefits for certain covered cancellations, interruptions, medical emergencies, evacuation, delays or baggage losses. Policies differ and all benefits remain subject to the issued policy, exclusions, eligibility rules and the insurer’s claim decision.

At the Traveler’s request, the Advisor may provide access to a quote through a third-party licensed travel insurance producer. Jess Peterman LLC is not a licensed insurance producer and cannot recommend a specific policy, determine the amount of coverage needed, evaluate existing insurance, interpret technical policy terms or decide if a claim will be covered.

Some benefits or eligibility provisions, including certain time-sensitive provisions relating to pre-existing medical conditions and Cancel for Any Reason coverage, may require purchase soon after the initial trip payment. Receiving a quote does not create coverage. Coverage begins only after the insurance provider accepts enrollment and payment and issues confirmation.

11. Itinerary Changes, Substitutions and Events Beyond Control

The Advisor and suppliers may change the itinerary, hotels, transportation, guides, meals or activities when reasonably necessary for safety, availability, weather, operations or local conditions. The Advisor will use reasonable efforts to provide a comparable substitute when one is reasonably available. A named hotel, guide, activity, schedule or route is not guaranteed.

Minor changes do not create a right to a refund. If a service is canceled or materially changed, refunds or credits will depend on the supplier agreement, funds recovered and applicable law.

The Advisor is not responsible for delay, loss or disruption caused by events beyond reasonable control. These events may include severe weather, natural disasters, wildfire, flood, epidemic, government action, border closure, war, terrorism, civil unrest, strike, transportation failure, utility outage, supplier insolvency or similar events. The Advisor will provide reasonable assistance and will process legally required refunds as stated below but cannot guarantee that a supplier will issue a refund or credit.

11A. Trip Cancellation, Postponement or Rescheduling by Advisor

The Advisor may cancel, postpone, modify or reschedule the Trip when reasonably necessary because of insufficient enrollment, supplier failure, safety concerns, government action, travel restrictions, political or civil conditions, severe weather, natural disaster, public-health conditions, transportation disruption, Force Majeure Events or another circumstance that materially affects the ability to operate the Trip as planned.

If the Advisor cancels the Trip solely because the initial minimum enrollment stated in Section 3 is not met, the Advisor will refund the Trip payments received for the canceled reservation. The Advisor is not responsible for independently purchased airfare, lodging or other arrangements.

If the Advisor cancels the Trip for another reason before departure, the Advisor will process any refund required by Washington law and will return amounts otherwise due to the Traveler within the applicable statutory timeframe. Properly disclosed nonrefundable supplier cancellation penalties may remain subject to the applicable supplier terms to the extent permitted by law. The Advisor will use reasonable efforts to recover refundable supplier amounts and pass through amounts due to the Traveler after receipt.

If the Advisor offers a future-travel credit, rescheduled departure or comparable hosted trip, the Traveler may choose that option in writing. No credit or replacement trip will be substituted for a cash refund that applicable law requires unless the Traveler requests or accepts that alternative.

If the Trip is postponed or rescheduled rather than canceled, the Advisor will provide the material revised details when available. A Traveler who declines a materially rescheduled trip will be treated in accordance with applicable law, recoverable supplier funds and the specific written terms provided for the change.

Except for amounts the Advisor is legally required to refund or another liability that cannot lawfully be limited, the Advisor is not responsible for consequential or independently incurred expenses arising from cancellation, postponement or modification of the Trip, including independently purchased airfare, lodging, passport or visa costs, insurance premiums, lost wages, pet care or childcare expenses. Applicable limitations in the Client Terms remain in effect.

12. Responsibility and Assumption of Risk

International travel carries inherent risks including illness, injury, crime, transportation disruption, unfamiliar surroundings, weather, natural events, political or civil conditions and conditions different from those in the United States. The Traveler voluntarily accepts the ordinary and inherent risks of the Trip and included activities.

Adult Travelers voluntarily decide whether to participate in an activity and are responsible for considering the activity provider’s requirements, their own abilities and any advice received from an appropriate medical professional. Supplier or activity-provider releases and participation requirements may apply separately.

To the maximum extent permitted by law, the Advisor is not responsible for personal injury, death, property loss, delay, inconvenience or expense caused by an independent supplier, another participant or an event beyond the Advisor’s reasonable control. Nothing in these Trip Terms releases or limits responsibility imposed on the Advisor by applicable law for the Advisor’s own acts or omissions.

The Advisor is not responsible for activities, transportation, accommodations or services the Traveler books independently, including during free time or after voluntarily leaving the group. The Traveler agrees to reimburse and defend the Advisor from third-party claims caused by the Traveler’s intentional misconduct, unlawful conduct or material violation of these Trip Terms, subject to the limitations and nonwaivable rights stated in the Client Terms and applicable law.

13. Photographs and Video

Photos and video may be taken during Portugal in Full Color. By accepting these Terms and Conditions, each Traveler grants Jess Peterman LLC and Jess Peterman Travel permission to use the Traveler’s image, likeness and voice in trip-related photographs and recordings for the Jess Peterman Travel website, social media, email marketing, print materials and other promotional purposes without compensation.

A Traveler who does not want a clearly identifiable image used must notify the Advisor in writing at jess@jesspeterman.com before departure. The Advisor will make reasonable efforts to honor the request but cannot guarantee exclusion from incidental background images, photographs or recordings taken by other travelers or content created or published by third-party suppliers.

The Advisor will not sell a Traveler’s image as standalone content or use it to imply a personal endorsement. Collection and use of photographs, video, likeness and voice are also subject to Jess Peterman Travel’s Privacy Policy. A Traveler may withdraw future promotional permission by notifying the Advisor in writing, but withdrawal will not require removal of materials already lawfully published or distributed before the request was received where removal is not reasonably practicable or legally required.

14. Washington Seller of Travel Disclosure and Refunds

Jess Peterman LLC d/b/a Jess Peterman Travel
14809 E 10th Ave, Veradale, WA 99037
303-378-7351 | jess@jesspeterman.com
Washington Seller of Travel Registration No. 605974948

Registration as a seller of travel does not constitute approval by the State of Washington.

Ground supplier: Deambular100Pressas, LDA, doing business as HeavenWood Travel, RNAVT 12881.

Cancellation and change penalties apply to these arrangements. As stated in Section 4, Trip payments are nonrefundable once processed when a Traveler cancels, except when a refund is required by applicable law or the Advisor expressly agrees otherwise in writing. Change fees and supplier-specific penalties may also apply as stated in these Trip Terms, the booking page, invoice, payment authorization and applicable supplier documents.

If a refund is due, the Advisor will return funds held by the Advisor within the time required by law. Funds returned by a supplier will be refunded within thirty days after the Advisor receives them. When travel services paid by credit card are canceled, the Advisor will request any supplier credit-card refund within the period required by Washington law. The Advisor is not required to absorb a supplier cancellation penalty that was properly disclosed.

The Traveler’s booking-specific invoice or payment confirmation will identify the amount paid, payment date, purpose, remaining balance, supplier and other known booking details.

15. Disputes, Governing Law and General Terms

General Client Terms incorporated. These Trip Terms supplement Jess Peterman Travel’s separately accepted Client Terms & Conditions. The Client Terms continue to govern the general relationship between the Traveler and Jess Peterman LLC except where these Trip Terms expressly provide a different trip-specific rule.

Dispute resolution. Disputes between a Traveler and Jess Peterman LLC arising out of or relating to this agreement, the booking or the trip are governed by the dispute-resolution and binding-arbitration provisions in Section 13 of the separately accepted Client Terms & Conditions. Those provisions include the required informal-resolution process, the agreement to resolve covered disputes by final and binding arbitration and the stated exceptions and procedures. These Trip Terms do not create a separate AAA arbitration process, class-action waiver or arbitration opt-out.

Washington law governs these Trip Terms without depriving a Traveler of any nonwaivable consumer protection available under applicable law. Any court proceeding permitted under the Client Terms or applicable law will proceed in the court and venue specified in the Client Terms unless applicable law requires otherwise.

This agreement, the separately accepted Client Terms & Conditions, booking form, booking page, accepted itinerary, invoice, payment authorization and applicable supplier terms provided or made available before the related payment form the agreement governing this trip. Supplier terms control the supplier’s own services. Trip-specific documents control price, dates, payment schedule and inclusions when they expressly differ from a general statement in the Client Terms.

Changes to these Trip Terms must be in writing and accepted as required by applicable law. If a provision is unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions remain effective. A delay in enforcing a provision does not waive it. The Traveler may not transfer this agreement except through a substitution approved in writing under Section 4.

Notices concerning cancellation or a requested booking change should be sent to jess@jesspeterman.com. Formal dispute notices are governed by the notice procedure in Section 13 of the Client Terms.